Frequently Asked Questions

Please click here to learn how to best use each display mode.

On the right side, the original image you added instructions on is displayed, and the left side will be the one after the modification. You can compare those images next to each other to see if the design changes have been reflected.

It’s recommended you upload the image in the single mode. That would allow you to add correction instructions on a large screen.

Layer mode allows you to layer two images with transparency, therefore highly recommended for those who want to give detailed instructions and focus on a pixel level.

Yes, it is. It is automatically reflected.

Yes, you will receive a notification. It will be sent to the registered email address.

Yes, you can tag the relevant person whenever you send a correction instruction in a comment. The tagged person will receive a notification.

Now it is only in Japanese and English, but we plan to add more languages in the near future.

Each message is marked in one of three statuses: Open, In-Progress and Complete. Messages that have been checked will be updated to "In-Progress" by the person in charge, and when the task is completed, the message will be marked as completed.

Go to the list of pages on the left side of the screen, a number will be displayed if there are any open tasks.

Yes, you can attach files with the following extensions.
jpg, jpeg, pjpeg, jfif, png, gif, bmp, dib, svg, svgz, webp, pdf, m4v, mp4, mov, webm, text, txt, dot, doc, docx, ppt, pptx, xls, xlsx, ai, psd, xd

The number of target browsers will likely be determined according to your estimate. The target browser count tends to go up for bigger projects with more budget.

It may vary depending on how your company is structured. The following three are common: (1) A team of web directors (2) A dedicated QA team (3) Client side at the time of acceptance (4) An outside expert

The number of target browsers can be decided by each client. In order to save cost, many choose to only support the minimum number of browser sizes required. If you have the budget and time, you can increase the number of target browsers and conduct more detailed revisions.

Yes, it is required. Even if you carefully check the site before it is published, a final check is necessary to ensure that the results of the test are reflected in the actual production environment.

Major browsers must be checked: Chrome, Safari, Edge, FireFox, etc. It is important to check the browsers most used by users for each company.

UI Collabo uses the most popular browser width as default. You can easily set, add, or remove them through customization.

Up to 10.

Images captured by UICollabo are in the latest version of Chrome.

If the fonts don’t exist in the system, it would be substituted. Alternatively, you could manually upload screenshots if you need it to be a specific web font.

Yes, to register projects in batches, please upload the project information using the CSV template.

Up to 5 levels. You can easily change the hierarchy from the settings of each page.

The green mark in the status column indicates completion.

Yes, you can assign a person in charge for each page. You can also tag members to send notifications when you want to assign them a task.

Yes, you can add a user for each project from the settings.

When you capture an image, the history is automatically updated, so you do not need to do anything in particular to keep track.

By having a version history available, multiple project members can easily share all the previous changes.

It facilitates a hustle-free collaboration online.

Is there a limit to the number of versions that can be saved?

Yes, you may switch between languages by clicking the language switch button. Google Translate function is also available, so make sure you enable translation when sending a message, it will be commented on in two languages.

Please click here for instructions on how to assign additional members.